This Privacy Policy applies to the personal information we collect when you purchase our sofas, consult our services, or interact with our platform. We are committed to protecting your information security.
1. Information We Collect
When you use our services (e.g., order sofas), we may collect:
- Basic contact info: Name, phone number, delivery address (to arrange sofa delivery)
- Order-related info: Payment details (we do not store sensitive payment data; it is processed via trusted third-party payment providers)
- Communication records: Content of your consultations with our customer service team (to resolve sofa-related issues)
2. How We Use Your Information
- Fulfill orders: Arrange sofa delivery, process payments, and complete after-sales services (e.g., return pickups)
- Provide support: Respond to your inquiries about sofa products, customization, or maintenance
- Inform updates (optional): Send occasional notifications about sofa new styles or exclusive offers (you can unsubscribe at any time)
3. Information Protection & Sharing
- We adopt security measures to protect your information from unauthorized access.
- We will not share your personal info with third parties except:
- With logistics providers (only delivery address/contact to ship your sofa)
- When required by law or to protect our legitimate rights
4. Your Rights
You may request to view, correct, or delete your personal information (except info necessary for order records) by contacting our support team.
Contact Us
For privacy-related questions, reach us via: